FREQUENTLY ASKED QUESTIONS
Are you products suitable for vegans?
How long will my order take to arrive?
Are you just online?
COVID 19 has hit all the fairs we usually attend so for the moment this on line shop is the main outlet for our products.
I’d like to stock your products, do you have a wholesale catelogue?
Yes we do. Have a look at our Wholesale Page and from there you can order a discounted sample case and request the catalogue.
There’s a problem with my order, what can I do?
We’re sorry there’s a problem. Please contact us and we’ll be happy to put it right.
Do your soaps comply with cosmetic regulations?
Yes, we’re certified! We are proud that our handmade products fully comply with all legislation governing the manufacturing of cosmetics in the UK and Europe. Our labels use the appropriate Latin style INCI naming standards for ingredients.
Do you use palm oil in your products?
No! None of the products that we make at Jurassic Soap Kitchen include palm oil, nor do the products we buy at wholesale.
Do you wrap your items in plastic?
Our aim is to have minimal plastic packaging. Our soaps are presented in a card wrap and for deliveries are wraped in a compostable plant based clear wrap for protection.
Can I have my order gift wraped?
Yes: If your whole order is to be sent to a friend or relative we will box your order up in attractive tissue and wrap the box in a natural recycled gift paper with gift tag. The charge is £2.50 per order.